Privacy Policy

At Paribhasha Textile, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, contact us, or otherwise use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect certain information when you browse our website, create an account, place an order, or communicate with us.

Personal Information

Depending on how you interact with our website, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• City, state, and PIN code

• Order and purchase details

• Payment-related information

• Account login information

• Customer support communications

• Reviews, feedback, and other information you choose to provide

Payment Information

When you make a payment on our website, your payment may be processed through a third-party payment gateway.

We do not intend to store your complete debit card, credit card, banking, or other sensitive payment credentials on our servers. Payment information is handled by the applicable payment service provider according to its own privacy and security policies.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Website activity

• Referring website or source

• Date and time of visits

• General usage and interaction information

This information helps us understand how customers use our website and improve our services.

3. Cookies

Paribhasha Textile may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember items in your shopping cart.

• Keep you signed in.

• Remember your preferences.

• Understand website traffic and usage.

• Improve website performance.

• Provide relevant content and advertising.

• Analyze customer interactions with our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

4. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders.

• Deliver your purchases.

• Send order confirmations and shipping updates.

• Process payments and refunds.

• Provide customer support.

• Respond to your questions and requests.

• Manage your customer account.

• Process returns and exchanges.

• Improve our products, website, and services.

• Personalize your shopping experience.

• Send promotional offers and marketing communications, where permitted.

• Detect and prevent fraud, misuse, and unauthorized activity.

• Maintain the security of our website.

• Comply with applicable laws and legal requirements.

5. Marketing Communications

If you choose to receive promotional communications from us, we may contact you through email, SMS, WhatsApp, or other available communication channels regarding:

• New collections

• Offers and discounts

• Product launches

• Special promotions

• Updates and other relevant information

You can opt out of marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us at:

Email: customersupport@paribhashatextile.com
Phone/WhatsApp: +91 9990663331

Please note that even if you opt out of promotional communications, we may still contact you regarding important transactional matters, such as order confirmations, shipping updates, returns, refunds, or customer service requests.

6. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment gateway providers

• Courier and delivery partners

• Website hosting and technology providers

• Analytics and website service providers

• Marketing and communication service providers

• Customer support providers

These service providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required to do so by law, legal process, government authorities, or to protect the rights, safety, and security of Paribhasha Textile, our customers, or others.

7. Third-Party Services

Our website may use third-party services for payment processing, delivery, analytics, advertising, communication, social media, and other business functions.

These third parties may collect or process information according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services you use through our website.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, providing customer support, and complying with applicable legal, accounting, and regulatory requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information, where legally permitted.

• Withdraw consent where processing is based on consent.

• Opt out of promotional communications.

• Raise a concern or complaint regarding the handling of your information.

To exercise an applicable privacy right, please contact us using the details provided below.

11. Children’s Privacy

Our website is intended for use by individuals who are legally capable of entering into agreements and making purchases.

We do not knowingly collect personal information from children without appropriate consent where such consent is legally required.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

12. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Paribhasha Textile
Email: customersupport@paribhashatextile.com
Phone/WhatsApp: +91 9990663331, +91 9990664449

We will make reasonable efforts to respond to your request and address your concerns.

Thank you for trusting Paribhasha Textile.