Shipping & Return Policy
At Paribhasha Textile, we want your shopping experience to be simple, reliable, and enjoyable. We carefully pack every order and work with trusted delivery partners to ensure your products reach you safely and on time.
Shipping Policy
Order Processing
All orders are carefully checked, packed, and dispatched from our facility.
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Orders are generally processed within 1–3 business days after successful payment.
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Orders placed on Sundays or public holidays may be processed on the next working day.
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Once your order has been dispatched, you will receive a shipping confirmation with tracking details, where available.
Delivery Time
Orders are generally delivered within 3–7 business days from the date of dispatch.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Remote and certain non-serviceable areas may require additional delivery time.
Shipping Charges
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Free shipping is available on orders above ₹ 1999.
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Orders below the applicable free-shipping threshold may be subject to a shipping charge of ₹ 1998.
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Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been dispatched, tracking information will be shared with you through email/SMS/WhatsApp, depending on the contact details provided during checkout.
You can use the tracking information to follow the status of your shipment.
Delivery Issues
If your package appears damaged, tampered with, or opened at the time of delivery, please do not accept the package if possible and contact us immediately.
For any delivery-related issue, please contact our customer support team:
Email: customersupport@paribhashatextile.com
Phone/WhatsApp: +91 9990663331, +91 9990664449
Return & Exchange Policy
At Paribhasha Textile, we want you to love what you order. If you receive a product that doesn’t work for you, you may request a return or exchange subject to the conditions mentioned below.
Return & Exchange Window
You may request a return or exchange within [7 days] of receiving your order.
The product must be unused, unworn, unwashed, and in its original condition with all original tags, packaging, and accessories intact.
Products Eligible for Return or Exchange
A product may be returned or exchanged if:
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You received the wrong product.
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You received a damaged or defective product.
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The product has a manufacturing defect.
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You received a size that does not fit, subject to availability.
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The product meets our return conditions mentioned below.
Products Not Eligible for Return
Returns or exchanges may not be accepted if:
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The product has been worn, washed, altered, or damaged after delivery.
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The original tags have been removed.
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The product is returned without its original packaging.
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The product shows signs of use, stains, perfume, makeup, or other damage.
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The return request is made after the specified return period.
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The product is marked as Final Sale / Non-Returnable on the product page.
Certain products, categories, or promotional items may be non-returnable. Any such restriction will be mentioned on the respective product page.
How to Request a Return or Exchange
To request a return or exchange:
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Contact us at customersupport@paribhashatextile.com or within [7 days] of receiving your order.
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Provide your order number and details of the product you wish to return or exchange.
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For damaged, defective, or incorrect products, please share clear photographs/videos of the product and packaging.
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Our team will review your request and confirm whether it is eligible.
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Once approved, we will provide the next steps for the return or exchange.
Return Pickup
For eligible returns, we may arrange a reverse pickup through our delivery partner.
In locations where reverse pickup is unavailable, customers may be required to ship the product to us using a reliable courier service.
Exchange Policy
If you request an exchange for a different size or product, the exchange will be subject to product availability.
If the requested replacement is unavailable, we may offer an alternative solution such as a refund, store credit, or another available option.
Refund Policy
Once the returned product reaches us, it will be inspected to ensure it meets our return conditions.
After successful quality inspection, the refund will be processed within 3 business days.
Refunds for prepaid orders will generally be credited to the original payment method.
For Cash on Delivery orders, refunds may be processed through bank transfer/UPI
Please note that the time taken for the refund to reflect in your account may vary depending on your bank or payment provider.
Cancellation Policy
Orders can be cancelled before dispatch / within 24 hours of placing the order.
Once an order has been dispatched, it may not be possible to cancel it. In such cases, you may request a return after delivery, subject to our Return & Exchange Policy.
Important Note
Please ensure that the product is securely packed when returning it to us. Paribhasha Textile will not be responsible for products damaged due to improper packaging during the return process.
We reserve the right to refuse a return or exchange if the product does not meet the conditions specified in this policy.
Contact Us
If you have any questions regarding shipping, returns, exchanges, or refunds, please contact us:
Paribhasha Textile
Email: customersupport@paribhashatextile.com
Phone/WhatsApp:
We are always happy to help.
Thank you for shopping with Paribhasha Textile.